digitalmind

Product by digitalmind

Digital Mind
Assistant

A knowledge base for your business that talks back — in writing or by voice. Your team feeds it notes; customers, employees, or partners ask it questions in natural language, and every conversation can become a lead.

What it is

Your business,
conversational

Digital Mind is a shared knowledge base for businesses. Your team feeds it notes, updates, and context. An AI assistant then answers questions from customers, partners, or employees in plain language — grounded in what your team actually wrote, not guesses.

One setting shapes the whole experience: company mode (the default) or personal mode. Switch once, up front — it reshapes the vocabulary, onboarding, and the assistant's voice everywhere.

Company / service mode

A shared knowledge base for a business — the assistant speaks about the company in third person, and the onboarding, prompts, and vocabulary shift accordingly.

"Add an entry" instead of "Add a memory," "the knowledge base" instead of "your journal."

Personal mode

Your own private journal — the assistant speaks as if it knows you, reflecting your memories back in first person. In your own chat, it can even draft something in your voice — a text to cancel plans tonight — using what it actually knows, never invented details.

"You did X on Tuesday."

Getting started

Up and running
in five steps

Sign up and the app walks you through setup, in order, before it asks anything else of you. Every step is skippable, and the checklist disappears once you're done.

Confirm your mode

Personal journal or company knowledge base — pick the one that fits. The vocabulary and prompts adjust everywhere in the app.

Connect Telegram

Optional. Link a bot to log entries by text or voice from your phone, or skip it and stick to the web dashboard.

Add background context

Answer a handful of proactive questions about you or your business, so the assistant has context before the first real entry lands.

Log your first entry

Type it, or record a voice note — either way, it's in the knowledge base and ready to be asked about.

Ask your first question

Open the chat and ask it something — that's the whole loop, from note to answer.

How your team feeds it

Write, record,
or message

A few channels to capture what matters — for teams and individuals alike.

Web dashboard

Write text entries, tag them to a date — today, a past day, or no date at all — or record a voice note in the browser.

Telegram bot

Link a bot and text or send voice notes from your phone — voice is transcribed automatically. A few independent nudges keep things moving: a daily check-in, a question that explores what the knowledge base hasn't covered yet, and a daily review that quotes one of your own entries back and asks for the one detail it's missing — your reply lands on that same entry, never a new one. Personal accounts also get an optional Sunday recap of the week.

Every nudge, and the channel itself, can be switched off for good.

Background facts

A structured layer of facts about the business — name, what you do, who's involved — that helps the assistant understand entries in context. The app suggests questions to fill this in; snooze, skip, or dismiss any of them.

Smart follow-ups

The assistant notices gaps on its own — a day with no entry, a question it couldn't answer, a note missing a detail — and turns them into short suggested questions, in the dashboard or over Telegram.

The chat

Ask anything,
get answers

Natural-language questions grounded in your actual logged entries — for customer support, employee onboarding, or internal Q&A.

Natural language queries

Ask things like "what's our onboarding process?" or "summarize this quarter's updates." Answers come with follow-up suggestion buttons, not just a single reply.

Semantic retrieval

Every entry is embedded for semantic search, so the assistant finds what's relevant by meaning — not just keywords.

Voice conversations

Speak a question instead of typing it — it's transcribed automatically — and play any answer back out loud.

Live, as it types

Answers stream in as they're generated instead of a long pause then a wall of text — in the private chat, the public link, and the widget alike.

Guardrails

Configurable
safety rules

Define what the assistant should and shouldn't answer — with fallback messages that route people to the right channel when it steps back.

Topic restrictions

Define topics or situations the assistant should decline to answer directly, each with its own custom fallback message.

Contact fallbacks

Fallbacks can reference structured contact info — email, phone, WhatsApp, or social links — rendered as real clickable links.

Ready-made presets

Start from presets for common situations — like steering pricing questions to a human — and adjust the wording to match how you'd say it.

Public sharing

Publish your
chat

Turn your knowledge base into a customer-facing assistant: a public link or an embeddable widget for your website, both backed by the same data — voice in and out included.

Public link & widget

Share a public link or embed a widget on your website with one script tag. Customize the title, welcome message, accent color, position, and button text — and turn the Digital Mind branding on the bubble on or off.

AI-mistakes disclosure

Public visitors always get a clearly disclosed AI experience, shown up front — never an AI impersonating a real person to a stranger.

Lead capture

Turn conversations
into leads

A chat doesn't have to end with "sorry, I don't know." It can end with a contact in your inbox instead.

Get-in-touch button

Visitors on your public link or widget can leave their name, email, and message — a phone number too, if you turn that on — through a button shown up front, or offered automatically the moment the assistant realizes it can't fully help.

One inbox for every lead

Every submission lands on a dedicated page with what they asked about and a status you control — new, contacted, closed — plus one-click CSV export and an instant alert, by Telegram, email, or both.

Visibility

Review every conversation,
know your numbers

Nothing your assistant says happens out of sight.

Conversation history

See every chat — your own, public link, or widget — with source, country, language, and device at a glance. Open one to read the full transcript, and delete what you don't need, one at a time or in bulk.

Usage stats

Messages sent today and over the last 7/30 days, storage used, a 14-day chart across every channel, and a leads-over-time chart if lead capture is on.

Pricing

Two weeks free,
then a plan built for you

No tiers to guess at up front. We set everything up with you at no cost, then quote a plan around how you'll actually use it.

Two weeks, on us

Try the full product, free, for two weeks. No credit card, no commitment to continue.

We do the setup

You're not handed a blank dashboard. During the trial, we configure the knowledge base, Telegram, and guardrails with you.

A plan built around you

After the trial, pricing is quoted for your setup — team size, channels, conversation volume — not a fixed tier picked before we've seen how you use it.

Start your free two weeks

No forms to fill in first — just tell us a bit about your business and we'll take it from there.

Get in touch

Interested in
Digital Mind?

Send us an email describing what you're looking for, and we'll get back to you — usually the same day.

Prefer something else? WhatsApp, or find us on LinkedIn: Anastasia and Lorenzo.